General Terms and Conditions (GTC)

1. Introduction

The present General Terms and Conditions (GTC) define the terms of use of the website www.autovido.com operated by Autóvido 2011 Kft. (registered office: 2230 Gyömrő, Széchenyi utca 5/1). By accepting the GTC, users acknowledge that they have read and agree to the terms and conditions described herein.

2. Concepts

Operator: Autóvido 2011 Kft., 2230 Gyömrő, Széchenyi utca 5/1.
User: Any natural or legal person who uses the Website.
Website: www.autovido.com.

3. Scope of the GTC

These GTC apply to all users who use the website. By accepting these Terms and Conditions, users acknowledge that they have read and agree to be bound by the terms and conditions set out herein.

4. Establishment of a contract

The contract is concluded by using the website. By using the website, the user accepts the GTC.

5. Rights and obligations of the operator

Rights: the operator reserves the right to modify the GTC at any time.
Obligations: the operator must ensure the functioning of the website and the protection of users' data.

6. Rights and obligations of the User

Rights: the user is entitled to view and use the content of the website.
Obligations: the user must respect the rules of the website and the rights of other users.

7. Handling complaints

In the event of a complaint, users can contact the operator. Complaints will be investigated and resolved by the operator without delay. Contact: +36 20 587 8558, szabolcs.vidakovics@autovido.com.

8. Remedies

Legal remedies and complaints can be lodged with the National Authority for Data Protection and Freedom of Information.

9. Regulatory compliance

The GTC must comply with applicable laws, including the European Union's General Data Protection Regulation (GDPR) and Hungarian consumer protection laws.

10. Booking conditions

The online booking system is for short-term bookings (up to 14 days). Bookings longer than 14 days are personalised. We are not obliged to guarantee the prices of the online booking system.

11. Rental Contract

The Rental Contract is signed when the car is handed over. By accepting the GTC, the user acknowledges that acceptance and signature of the Rental Agreement is a condition of the rental of the car. A sample of the Rental Agreement can be requested by contacting us at +36 20 587 8558, szabolcs.vidakovics@autovido.com.

12. Payment and billing terms

Payment methods are: bank transfer, card payment at the pick-up, cash at the pick-up. Billing is made to the address provided or to the billing address provided by the user.

13. Data management

The data management practices are detailed in the privacy statement, which is available on the website.

14. Booking and payment

Reservations are made via the website and do not require any pre-payment. After the booking, the operator will contact the user to confirm the payment method. The reservation can be cancelled without any reason.

15. Conditions for online booking prices and currency

The prices shown in the online booking system are indicative, not an offer and not guaranteed. The price becomes final only when the Operator confirms it in writing to the User by e-mail. The prices in Euro (EUR) are also not guaranteed and may vary due to fluctuations in the HUF/EUR exchange rate.
The Operator reserves the right to pay in Euro until the signing of the rental contract and may withdraw from it without giving any reason and without any additional charge. However, the price fixed in the rental contract is guaranteed and final once signed by both parties.

16. Lowest airport price guarantee

The "Lowest airport price guarantee" means that the following car rental companies operating at Budapest Liszt Ferenc International Airport (BUD): Green Motion, U-Save, Avis Rent-A-Car, Enterprise, National, Alamo Rent-A-Car, Europcar Rent-A-Car, Hertz, Dollar, Thrifty Rent-A-Car, Sixt Rent-A-Car, Schiller Rent a Car, of the same or later year, with the same or lower mileage, Ford Transit Custom 9-passenger buses and coaches of similar or better condition, provided that they are sent by the customer to szabolcs.vidakovics@autovido.com with the vehicle details (year of registration, mileage, quality description) before the rental, will be sent to Autóvido 2011. Ltd. will check and, if possible, match the prices ("price match").
The price guarantee applies only to the companies listed above, to vehicles of the same category and only to official quotations submitted in advance before the rental contract is concluded. The Operator reserves the right to withdraw the price guarantee at any time without giving any reason.

17. Entry into force and amendment

These GTC shall enter into force on the date of publication. The Operator reserves the right to amend these GTC at any time. Users will be notified of any changes via the website.

Budapest, 11 May 2025.

General Terms and Conditions (GTC) - English Translation

Note: This document is a translation of the Hungarian version of the General Terms and Conditions. The Hungarian version is legally binding, and this translation is provided for informational purposes only.

1. Introduction

These General Terms and Conditions (GTC) govern the use of the website www.autovido.com operated by Autóvido 2011 Kft. (registered office: 2230 Gyömrő, Széchenyi utca 5/1). By using the website, users acknowledge that they have read and accepted the terms and conditions outlined here.

2. Definitions

Operator: Autóvido 2011 Kft., 2230 Gyömrő, Széchenyi utca 5/1.
User: Any natural or legal person using the website.
Website: The www.autovido.com internet site.

3. Scope of GTC

These GTC apply to all users of the website. By using the website, users acknowledge that they have read and accepted the terms and conditions outlined here.

4. Conclusion of Contract

The contract is concluded by using the website. Users accept the GTC by using the website.

5. Operator's Rights and Obligations

Rights: The operator reserves the right to modify the GTC at any time.
Obligations: The operator is responsible for ensuring the operation of the website and protecting user data.

6. User Rights and Obligations

Rights: Users are entitled to view and use the content of the website.
Obligations: Users must respect the rules of the website and the rights of other users.

7. Complaint handling

In case of complaints, users may contact the operator. The operator will investigate and resolve complaints promptly. Contact: +36 20 587 8558, szabolcs.vidakovics@autovido.com.

8. Legal Remedies

Legal remedies and complaints can be addressed to the National Authority for Data Protection and Freedom of Information.

9. Compliance with Laws

The GTC must comply with relevant laws, including the General Data Protection Regulation (GDPR) and Hungarian consumer protection laws.

10. Booking Conditions

The online booking system is for short-term bookings (up to 14 days). Bookings exceeding 14 days are customized. We are not obligated to guarantee prices through the online booking system.

11. Rental Agreement

The Rental Agreement is signed when the vehicle is handed over. By accepting the GTC, users acknowledge that signing the Rental Agreement is a condition for renting the vehicle. A sample of the Rental Agreement can be requested at: +36 20 587 8558, szabolcs.vidakovics@autovido.com.

12. Payment and Invoicing Terms

Payment methods include bank transfer, card payment at the time of vehicle pickup, and cash at the time of vehicle pickup. Invoicing is done to the user's registered address or an alternative billing address provided by the user.

13. Data Processing

Data processing practices are detailed in the privacy policy, which is available on the website.

14. Booking and Payment

Booking is done through the website and does not require advance payment. After booking, the operator contacts the user to confirm the payment method. Bookings can be cancelled without reason.

15. Conditions Regarding Online Booking Prices and Currency

The prices displayed in the online booking system are for informational purposes only, do not constitute a binding offer, and are not guaranteed. The price only becomes final once it has been confirmed in writing by the Operator via email to the User. Prices quoted in euros (EUR) are also not guaranteed and may fluctuate due to changes in the HUF/EUR exchange rate.

The Operator reserves the right to withdraw the option of payment in euros up until the signing of the rental agreement, without any further charges or obligation to provide a reason. However, once the rental agreement is signed by both parties, the price stated in the agreement is guaranteed and final.

16. Lowest Airport Price Guarantee

Our "Lowest Airport Price Guarantee" means that for Ford Transit Custom 9-seater minibuses of the same or later model year, with the same or lower mileage and in similar or better condition, we are able to match the official written price offers of the following car rental companies operating at Budapest Liszt Ferenc International Airport (BUD): Green Motion, U-Save, Avis Rent-A-Car, Enterprise, National, Alamo Rent-A-Car, Europcar Rent-A-Car, Hertz, Dollar, Thrifty Rent-A-Car, Sixt Rent-A-Car, Schiller Rent a Car.

To claim the price guarantee, the customer must send the official price offer received from the above-listed providers, along with the requested vehicle's details (year of registration, mileage, quality description), to szabolcs.vidakovics@autovido.com before the rental agreement is concluded. Autóvido 2011. Kft. will review the request and, where possible, match the price ("price match").

The price guarantee applies exclusively to the companies listed above, for vehicles in the same category, and only to official written offers submitted prior to the conclusion of the rental agreement. The Operator reserves the right to withdraw the price guarantee at any time and without justification.

17 Entry into Force and Modification

These GTC enter into force on the date of publication. The operator reserves the right to modify the GTC at any time. Users are notified of changes through the website.